Shipping & Returns
The usual production time is about 3-4 weeks.Plus delivery time 3-5 days. You are purchasing a handcrafted product, that is not produced in advance. Every part will be hand-crafted, exclusively for you.
Also please bear in mind that some customisation's and artisan methods (i.e Patina Finishing) are more time consuming than others and we might exceed the standard manufacturing time.
CONTACT EMAIL : email@example.com
HOURS OF OPERATION
- Monday - Saturday (9:00AM - 5:00PM GMT)
- Please Allow up to 24 hours for a response from one of our customer service staff.
Thanks for shopping with Fassona.
If you are not entirely satisfied with your purchase, we're here to help.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
FASSONA does not offer returns and exchanges on made to order goods. All of our leather good are uniquely handcrafted taking our artisans 4 -5 weeks of production time.
Exchanges may be accepted after the end of the second-day after your purchase period, at the discretion of FASSONA.
Promotional codes or discounts cannot be combined
Exceptions - Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit FASSONA liability in respect of any: death or personal injury caused by FASSONA negligence; fraud or fraudulent misrepresentation on the part of FASSONA; or matter which it would be illegal or unlawful for FASSONA to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Our Items are ART and each style will take 4-6 weeks to be made exclusively for you. They are non-returnable and non-exchangeable.
You can contact FASSONA by our email at firstname.lastname@example.org